Case Studies

Avoiding the Pitfalls of Cloud Contact Center Implementation September 10, 2018
The iPaaS Revolution: Call Centers and Next-Gen Integration Tools July 12, 2018
Meet the Team: Justin Gregory, Director of Implementations June 28, 2018
EPIC Connections Adds GOLD Certified Implementation Partner Status to Its Portfolio of Contact Center Service Offerings May 10, 2018
The Right Call Center Location: Site Visits, Due Diligence, and Driving to a Final Decision May 10, 2018