NICE inContact Sales Quote Request NICE inContact Sales Rep InformationSales Rep's Name*Sales Rep's Email* Is this quote on behalf of an inContact partner?Advantage CommunicationsAVANTCarouselFuzeLogMeIn/JivePeakview CommunicationsRingCentralSandler PartnersScansource/IntelisysSimplifyTBITelarusVonageOther PartnerCustomer's InformationCustomer's Company*WebsiteExpected Close Date* Date Format: MM slash DD slash YYYY Expected 'Go Live' Date* Date Format: MM slash DD slash YYYY General ServicesNumber of Agents*inContact Channels*(Check all that apply) Voice - Inbound Voice - Outbound Chat Email SMS - Inbound SMS - Outbound Outbound ServicesList of Outbound Services(Check all that apply) Personal Connection Implementation Personal Connection ProActive XS Integration Which CRM will ProActive XS be using?Number of CampaignsIVR ServicesList of IVR Services(Check all that apply) Simple IVR (no CRM) Automated Speech Recognition Enhanced IVR IVR CRM Integration Services*(Check all that apply) IVR Self Service Payment Processing CRM-Based Routing List of CRMsCRM IntegrationsList of CRM Integrations(Check all that apply) ANI Screen Pop - Salesforce CRM Integration CRM-Driven Screen Pop/Call Routing Implementation List the CRM and what the integration will doAdditional ProductsList of Additional Products inView - Standard ACD Implementation inView - CRM Integration WFM Pro QM Pro List the CRM/additional data points*Other ServicesList of Other Services(Check all that apply) Agent Scripting Implementation Auto Attendant Implementation Named Agent Routing Direct Data Access SummaryAdditional InformationSolutions Overview (or other relevant files) Drop files here or EmailThis field is for validation purposes and should be left unchanged. Services | Expertise | Resources | Partners | Blog | About | Contact © 2021 EPIC Connections, Inc.
