NICE inContact Sales Quote Request NICE inContact Sales Rep InformationSales Rep's Name*Sales Rep's Email* Is this quote on behalf of an inContact partner?AmDocsArrow SICallTowerCarouselCarrierSalesChannel ParityConvergeOneDoubleHornDTSI GroupEvryFuze (fka, ThinkingPhones)GlobalscopeGoExcellentGroup ElitegSolutionzHisCallInflow CommunicationsIntegration PartnersIntelisysIstonishJiveLaketec CommunicationsMacondo NetworksMeridian ITMomentum (fka, Alteva)Oreico de MéxicoPacketFusionProvision NetworksReicoRingCentralRT4 MexicoSKC CommunicationsSpiceCSMSPSSystems IntegrationsTactical DigitalTelarusUnifyUnity Connected SolutionsVonageVOX Network SolutionsOtherOther PartnerCustomer's InformationCustomer's Company*WebsiteExpected Close Date* Expected 'Go Live' Date* General ServicesNumber of Agents*inContact Channels - Implemented by EPIC*(Check all that apply) Inbound Voice Outbound Voice Chat Email Voicemail inContact Channels - Implemented by NICE inContactSMS is only implemented by NICE inContact and must go on the NICE inContact contract. SMS Outbound ServicesList of Outbound Services(Check all that apply) Personal Connection Implementation Personal Connection ProActive XS Intgration Which CRM will ProActive XS be using?Number of CampaignsIVR ServicesList of IVR Services(Check all that apply) Simple IVR (no CRM) CRM Integration IVR CRM Integration Services*(Check all that apply) IVR Self Service Payment Processing Customer Data Processing (Lookup/Push/Update) List of CRMsCRM IntegrationsList of CRM Integrations(Check all that apply) ANI Screen Pop - Salesforce ANI Screen Pop - Other CRM Database Integration (non-ANI screen pop) List the CRM and what the integration will doOther ServicesList of Other Services(Check all that apply) Agent Scripting Implementation Auto Attendant Implementation Named Agent Routing Automated Speech Recognition Direct Data Access inView (NICE inContact data point) inView (additional data points) List the additional data points*SummaryAdditional InformationSolutions Overview (or other relevant files) Drop files here or CommentsThis field is for validation purposes and should be left unchanged. Home RapidCheck Resources News Team Implementations Contact © 2018 EPIC Connections, Inc.
