Contact Center Technology Help

Our team of contact center experts is ready to assist

Don’t Second-Guess Your Technology Decision

Make the Right Choice the First Time with EPIC Connections

It can be challenging to choose the best call center technology. There are dozens of options and it is difficult to know which one best meets your needs. EPIC Connections helps identify the best CCaaS solution to meet your needs.

Help is right around the corner. Please provide us with your contact information below and we will get right back with you to set up a discussion.

You can also call us at (402) 884-4700, 24 hours a day, 7 days a week. If we aren’t available, leave a message and we’ll get right back with you. We look forward to hearing from you!

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EPIC PROVIDED... Knowledge that was ON TARGET and HELPFUL.

EPIC PROVIDED… A VANTAGE POINT that was not evident before.

EPIC PROVIDED… A HIGHER UNDERSTANDING of our skill groups.

EPIC PROVIDED… A PARTNER in addressing change management.

EPIC PROVIDED… Increased UTILIZATION of skill groups.

EPIC PROVIDED… Repurposed roles into STRATEGIC focus areas.

EPIC PROVIDED… A very UNIQUE build with TRICKY integrations.

EPIC PROVIDED… Increased EFFICIENCIES and potential SAVINGS.

EPIC Connections is a global customer engagement and contact center consulting company

Fortune 500 companies, small businesses and government entities around the world turn to EPIC Connections when conventional approaches are not enough to activate change and achieve results.

Privately-held since 2003, EPIC Connections is a leading contact center professional services firm that delivers process improvement, performance management and technology services to organizations seeking to transform operations, increase agent productivity and realize significant savings through decisive action. Our senior professionals are experienced contact center industry veterans who draw upon the firm’s operations background to help leaders turn change into a strategic business asset and unlock value at every stage.

With EPIC Connections as your transformation partner, you’ll be ensured of a great result for you, your contact center and your company.