EPIC has deep domain experience in the PBM marketplace. Recent EPIC client engagements have included some of the world’s top PBMs across a broad range of solutions.

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Building a Business Case for Contact Center Change

Originally published on LinkedIn by Bill Pieper, President of EPIC Connections Being a contact center executive is a unique (and stressful) role. While contact centers provide service to customers, most are also service providers within their own organizations. In...

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