Are you meeting your customers where they want to be met? Are you anticipating their needs, wants, and future expectations? There is a disconnect between corporate and consumer perception of customer service performance that needs to be addressed. Join Bill Pieper, President of EPIC Connections, and a panel of specialists to examine what brands are doing well, the challenges they face, and what to expect from customers in 2016 and beyond.
The Future of Customer Service
by admin | Sep 27, 2016